When you first contact us, it is likely that you will have a great many questions, concerns and perhaps anxieties about your hair loss and about the potential restoration procedures.
The truth is that hair restoration is a journey, and getting off to the right start is extremely important. In an initial educational video call with David Anderson, our senior patient advisor, and then a face-to-face medical consultation with Dr Ball at our Hampshire coast clinic, we will listen to you and take the time to understand your particular situation and your goals.
If you decide to undertake a treatment with The Maitland Clinic, you are a medical patient under the care of Dr Ball and our nurses, Karen Cobb and Rachel Hubble, not merely a paying customer.
Before recommending any particular course of treatment, Dr Ball and our nurses will fully assess your medical history and your physical and psychological health and wellbeing. You can enter our clinic safe in the knowledge that you are receiving not just the best possible hair restoration treatment, but the best possible medical care.
During your medical consultation with Dr Ball, we’ll give you clear guidance on all of the options available to you, the pros and cons of each and the costs involved. We’ll also give you full information about the kind of result you can realistically expect to achieve.
If you are interested in exploring non-surgical hair loss treatments, such as platelet-rich plasma (PRP), we arrange a thorough medical assessment and trichoscopic examination of your scalp by our specialist nurse, Karen Cobb RGN. This will provide you with a diagnosis for your hair loss condition and allow us to monitor your response to treatment.
Before proceeding with hair restoration surgery or platelet-rich plasma (PRP) treatment, we will complete your medical assessment with an online psychological questionnaire which is analysed by our psychologists at Questa Psychological Services. This enables Dr Ball to ensure that a proposed treatment is appropriate for you as an individual and allows us to review the impact of the medical or surgical treatment on your psychological wellbeing.
For a detailed explanation of the consultation process at The Maitland Clinic, please see our blog on what to expect at a consultation.
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