Reviews

As seen on TrustPilot:

At the time of writing this, I’m 5 days out of surgery at The Maitland Clinic. I’ll prefix this by saying I don’t write as many reviews as I should. Even when I receive excellent customer services or use a product I’m blown away by, I usually don’t take the time to give feedback. My experience at TMC compels me to let others who may be interested in a hair transplant know just how good they are.

To give a short backstory to my own hair loss journey, in 2017 I went to a (well-respected) clinic in Turkey where I received 2400 grafts to re-establish my hairline. I did my research; the surgery was in my opinion a success. In 2022, to give my hair the appearance of MORE density, I went to another well respected SMP practitioner in the UK. Again, I would qualify this as a success. If I were to shave my head to a grade 0, it would look for all the world like I had a good head of hair. However, I wasn’t ready to “give up” on the rest of my hair. I had a decent coverage still and my hair has always been something I’ve been proud of.

Hair gives us a profound sense of identity, readiness is all and I wasn’t quite ready to commit to a permanent shaved head. Over the past three years, I decided to start researching where best to have another transplant. I focussed my attention on clinics in the UK. I hated the feeling of being on a “hair transplant conveyor belt” in Turkey AND the travel home wasn’t the best. As an anxious person, walking through a busy Ataturk Airport with a swollen red raw head was a nightmare. After extensive research on forums, YouTube, social media and Trustpilot I decided TMC was the only one I would consider going to. I booked my consultation and first visited the clinic on 4th April.

Straight in through the door, everyone was super friendly and professional. You’re not shoulder to shoulder with other follically challenged dudes, you don’t feel like you’re on that transplant conveyor belt. I spoke with Dr Ball and we came up with a strategy for the most NATURAL look. This was important to me. It’s not a cookie cutter, one solution fits all type of thing - every individual has a unique hair loss pattern. What also impressed me, was during the consultation I never felt like I was being railroaded into an expensive procedure. Everything was presented clearly to me and I was left to make my own decision afterwards. It didn’t take me long on the drive home to decide I wanted to press ahead with the transplant.

The day of the surgery could almost be described as a spa retreat. I’m not exaggerating when I say I almost fell asleep at times during the procedure, I was so relaxed. All the Maitland team working on my transplant were very friendly. I enjoyed chatting with them during the breaks, enjoyed the relaxed atmosphere AND enjoyed the fact I was the *sole focus* that day. “Patient No. 2” wasn’t tapping their watch waiting for my slot to finish, at TMC you’re the only patient for that entire day.

So far the recovery has been great, largely thanks to their very clear aftercare instructions and the comfort of having the team at the end of a WhatsApp message if you have any concerns. I have every confidence that in 12-18 months time when all the new hairs are through, I’ll be very happy with the results! Losing your hair is rubbish. Some people take it on the chin and move on without any fuss. Some other people (like me) who struggle with body dysmorphia need help along the way to feel better in themselves. If you’re in two minds whether or not to undergo an FUE procedure, I don’t blame you. It’s a big decision and one you shouldn’t rush into. If however you’ve decided to go ahead with a hair transplant and you’re looking for somewhere to go, I’d strongly urge you to visit The Maitland Clinic and have a consultation. It’s your best chance at getting a result you’ll be happy with.