"I think a simple but powerful comment to make is that I would recommend The Maitland Clinic to friends and family and that I would attend The Mainland Clinic again!"
I'm glad there was parking and very easy to get to from the main road. The staff were all really friendly and chatty and I was very surprised by how attentive they were and their willingness to make me feel welcome and comfortable. I felt like I was at a 5 star spa and hotel. It was really nice of Dr Ball to see me out to the buildings reception at the end of the day and of the nurse to see me out to the car park, it finished off the day perfectly. It was lovely of the staff to go out and get food for me and bring it back whilst I sat inside doing nothing. Dr Ball's explanations were detailed and thorough but easy to understand. Dr Ball was very caring and clearly cares about the work that he does and is very passionate about high standards of every aspect of the operation. Dr Ball's attitude towards his work reminded me of my own attitude towards my work - understanding that there's a person your severing and someone's life you're dealing with. I was glad that David was at the initial meeting, having been through operations himself, and although he works with The Mainland Clinic I felt like he was there to support me rather than the clinic. Very simply, but I'm really glad to have had the list from the nurse which lists out what I needed to do each day after the op! I'm glad the nurse messaged me the next day and asked for photos, and that I can email the nurse when ever if I need to. I think a simple but powerful comment to make is that I would recommend The Maitland Clinic to friends and family and that I would attend The Mainland Clinic again!