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"Calm and reassuring manner"

I had an FUT procedure at the Maitland Clinic 08/10/2020 and I can't speak highly enough of the experience. It was almost closer to a Spa day than a surgical procedure with unlimited drinks, snacks and Netflix to boot!

As for the surgery then I was in the very capable hands of Dr Ball, who throughout the day would always explain what he was doing and was always happen to answer any questions I had throughout the day regarding the procedure.

He has a very calm and reassuring manner and I could tell that he cared deeply about the care of his patients. I felt no pain whatsoever during the surgery and felt at complete ease at all times. What came through was the teamwork and utter dedication to their work. You can sense that they all enjoy their work and are completely committed to giving the client the best possible result.

I would also like to mention Karen, as she is a simply wonderful lady who answered all my many questions leading up to the surgery and was always on hand during the day to offer advice and support if needed. She also provided the post op care guidelines to me which are very easy to follow and all written down for your convenience.

I had about 1600 grafts to my crown and the whole day in my case lasted from 9am to 7pm. The first night was a tiny bit uncomfortable due to my stitches at the back of my head. However it was just a little uncomfortable and I managed some sleep.

All in all I was delighted with how the day went and of course the initial result. I would like to pass on my heartfelt thanks to Dr Ball, Karen and the rest of their amazing team. I now look forward to the results in the months to come.


Mr. P

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