Coronavirus update

24th March 2020

Following the latest government guidance regarding coronavirus and the advice to avoid all unnecessary travel, we are sadly unable to carry out face-to-face consultations or treatments at this time. However, we remain active and busy offering video conference calls for existing patients any new enquiries. If you would like to arrange a video call consultation, please get in touch here.

 

Existing patients

We are so sorry to have had to postpone all our booked patients who have been looking forward to their hair transplant procedures or PRP treatments with us. We will do our utmost to rearrange your treatments at the first possible opportunity.

 

New enquiries

We are still very much available for new enquiries and there is much that we can offer by way of education and advice through emails and video conference calls.

A video call is a great opportunity to explore your options for hair restoration and will allow us to gather information about your hair loss and share the general principles of what we can offer at The Maitland Clinic. We would be pleased to arrange a video call with our senior patient advisor, David Anderson. With your consent, David, will share the information gathered with Dr Ball who would then very much like to meet you in person to carry out a full medical assessment and treatment plan once the coronavirus travel restrictions have been lifted. We will work hard to make it as easy as possible for you to see Dr Ball once the situation allows it.

We conduct video call consultations through Zoom, which is easy to use and fully GDPR compliant. Prior to the appointment, you will receive an email with a link to access the meeting. This automatically downloads the necessary software so there is no need to register or download anything in advance. If you prefer, you can download the software here https://zoom.us/client/latest/Zoom.pkg.

We are sorry that we are not able to follow our usual smooth system for seeing you but very much look forward to helping you make a start on your hair restoration journey.